Program Professional

Are you interested in helping Managers procure IT consulting services?
Do you want to be part of some of the biggest IT consultancy projects within pharma? And do you want to add value by securing the right talents for such projects?
-Then you should consider joining our team as a Program Professional.

For one of our MSP programs, which has been active for more than 5 years, we are facing continued rapid growth which has enabled the opportunity to increase our highly valued service by onboarding a Program Professional.

Key Responsibilities
The Program Professional will become part of a dedicated team that is located at customer premises in Greater Copenhagen. As a Program Professional you will be responsible for ensuring that the client’s contingent staffing needs are met through a streamlined and efficient procurement process for the sourcing of IT consultants. The role requires daily contact with our customer's hiring managers and supplier base to efficiently drive and facilitate the procurement process.

Main areas of responsibility:

• Act as the primary point of contact for the client's users and provide advice and guidance throughout the sourcing process.
• Collaborate with the customer's users to understand their consultancy needs and provide advice on best practice.
• Facilitate the entire sourcing process, including but not limited to sourcing, contract negotiation, managing budgets and ensuring compliance towards procurement policies and procedures.
• Continuously monitor customer satisfaction levels and deal with any challenges that may arise.
• Collaborate with the team to identify and implement initiatives to improve the customer experience.

The Ideal Candidate
We are seeking a highly motivated Program Professional to join our thriving team in sourcing top consultants within IT. As a key member of our team, you will be responsible for ensuring the timely processing of requisitions and sourcing events to quickly identify and secure the best talent.

You will act as the primary point of contact for assigned clients and manage the customer relationship from onboarding to ongoing support. We expect that you are self-driven, understand customer success drivers, address questions, resolve issues, and - over time – can serve as a trusted advisor to our client users. The ideal candidate has prior experience with either recruitment or contingent workforce management.

About you

• Able to work effectively in a fast-paced, deadline-driven environment.
• Possess a customer-oriented and outgoing approach.
• Proven ability to maintain highly valuable and outcome-based relationships with a diverse customer account base.
• Strong communication skills (written, verbal, presentation) with the ability to explain technical subjects to technical and non-technical stakeholders.
• Passion for taking part in delivering advanced analytics and a desire to deeply understand benefits, use cases, and customer requirements.
• 3+ years of experience in a customer-oriented role, preferably within IT purchasing, staffing sourcing or contract administration
• Are familiar with streamlined sourcing processes.
• Professional proficiency within spoken and written Danish and English.

Does your profile and experiences not entirely match the job description? We encourage you to apply anyway, as your profile might fit better than you think.

Why TAPFIN – ManpowerGroup?
TAPFIN is the industry-leading Managed Service Provider (MSP) that works with organizations to enable an integrated approach to analyze and manage external talent on a global basis.

TAPFIN is a ManpowerGroup brand represented under Talent Solutions that combines our leading global offerings RPO, TAPFIN-MSP and Right Management to provide end-to-end, data-driven capabilities across the talent lifecycle. Leveraging our deep industry expertise and understanding of what talent wants, we help organizations address their complex workforce needs. From talent attraction and acquisition to upskilling, development and retention, we provide seamless delivery, leveraging best in breed technology, and extensive workforce insights across multiple countries at scale.

What’s in it for you? Here are some of what to expect.
You will become an important part of our organization which represents one of the world's largest companies in staffing, recruitment and HR services - ManpowerGroup! With innovative solutions, we help both small and large companies in all industries under our brands Manpower, Experis, Jefferson Wells and Talent Solutions.

The job as a Program Professional is paid according to qualifications and includes pension and bonus.
Start-up: As soon as possible

We cannot wait to greet you! And we would love it if you wanted to make a career with us at ManpowerGroup!
Send us your application as soon as possible. We handle applications on an ongoing basis and fill the position once we have found the right candidate.

If you would like to know more about the position, feel free to contact Country Manager, Heidi Rubæk on +45 2778 0150.