Sales Agents
Part time/Full time: Full time
Employment type: Permanent employment
Location: Ballerup
Industry: Sales Support/Assistance
Job function: Sales/Business Development
Apply by date: 18-07-2021
Core Tasks and Responsibilities
- Manage our existing SMB and Public customer, providing the best customer service possible
- Receive inbound calls from various communications channels and from smaller business to larger ones
- Support the customers placing orders and when possible, focus on up sale and guide to the new digital self-service platform
- Perform loyalty calls towards selected customers
- Maintaining a positive, empathetic and professional attitude toward customers at all time
- Responding promptly to customer inquiries
- Communicating with customers through various channel
- Knowing our product offerings and being able to explain the benefits and business value add for the customer and always pay attention to customer needs and possible ways to support the customer with an appropriate offer
- Processing orders in an accurate and fast manner and always with a customer first attitude and a first-time right focus
- Keeping records of customer interactions, transactions, comments and complaints and look for possible opportunities
- Communicating and coordinating with colleagues as necessary
- Take sales responsibility of named accounts
A strong driver for success in this team will be to guide the customer to the new digital marketplace.
Competencies
- Written and verbal communications skills are excellent
- Fluent in both Danish and English
- Fast learner with good IT skills
- Previous sales and customer support knowledge are an advantage
- Excellent telephone and chat manners and you like the contact with customers
- Interest in social media and experience in using digital channels is an advantage
Personal Profile
- Must have outgoing commercial and yes-I-can personality
- A strong inner drive and to be passionate about your work
- Appreciate collaboration and can manage several responsibilities while maintaining a positive attitude towards our customers, partners and internal stakeholders
- Proactive, self-going, well structured, creative with a strong focus on results
- All in the spirit of our company values; commitment, involvement, humor and joy
- Want to work in a dynamic and fast-pace in-side sales team
We offer
We offer you an oppotunity to be part of an exciting journey at Konica. Salary is fixed and bonus is according to team goals.
We are looking forward to hearing from you.
Attention!
ManpowerGroup and all related companies such as Experis A/S, Right Management, etc. only communicate through official channels and never contact individuals via social media like WhatsApp or Telegram. All applicants must always apply for positions via our website: https://job.experis.dk.
We do not request any deposits from candidates to work as temporary workers or in any other matters, and we do not use foreign (Non-Danish) phone numbers. If you encounter such situations or have any doubts, please do not respond and contact us at: [email protected].
About Experis
A different kind of talent company
Achieving business growth in today’s world means having the right people in place - the professional talent that sets organisations apart from their competition. That’s why companies the world over turn to Experis - a different kind of talent company. We have the deep industry knowledge to understand the challenges organisations face and the access to highly skilled professionals to help companies seize opportunities.
Transforming challenges into opportunity. Accelerating careers. Propelling business growth. Few companies can match Experis’ scope, history of success and our reputation as the global leader in professional talent and workforce solutions. We operate in more than 50 countries and work with over 80 percent of the Fortune Global 500 deploying 38,000 skilled professionals every day. We know how to find the right professionals organisations need to grow their business.
Experis accelerates business growth and careers by intensely attracting, assessing and placing specialized expertise in IT and other industries.
We precisely deliver in-demand talent for mission-critical positions, enhancing the competitiveness of the organizations and people we serve. We also apply our expertise to provide a suite of proven workforce solutions that improve our clients' productivity, efficiency and cost containment.
Experis is a dedicated business unit of ManpowerGroup – a world leader in employment services for more than 60 years, and a recognized pioneer in the industry.